Membership Cancellation Policy

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We're sorry to see you go. If you need to end your membership, here's how cancellation works at CrossFit On The River.

• To cancel, submit the Membership Cancellation Request form below. Your 30-day written notice starts when we receive your submitted form.
• Month-to-month memberships require 30 days' notice.
• If your regular monthly payment falls within the 30-day notice period, it will be charged in full and is non-refundable. You keep full membership access during the notice period.
• Need a later end date? You can specify a cancellation date more than 30 days out on the form.
• If you submit a cancellation request while your membership is on hold, the 30-day notice period still applies, and any regular monthly payment within that window will be charged in full.
• Couples memberships: if one member cancels, the remaining membership loses the couples discount at the next billing cycle.
• Come back anytime — reactivation is at the membership rates in effect at that time.
• Not sure? If injury, deployment, or extended travel is the reason, a membership hold may be a better fit — see our Membership Hold Policy page.